![]() When athletes are making mistakes they are flagging a growth opportunity. If athletes are going to get better, they have to be able allowed to make mistakes. Onlookers only see the visible: how big the tree is. How the roots bow and bend underground as they overcome obstacles – and that those unpredictables are what gives the tree its resilience. Onlookers don’t see the roots of the tree. ![]() The ‘hidden logic’ is that the invisible lays the foundation for the visible. If they’d seen the painfully slow, inch-by-inch baby steps, they wouldn’t be in such awe. Those who think that only know about the final product and observable results. Great performance isn’t the result of special abilities. What we do not see is the what we might call the hidden logic of success.” What’s invisible to us-the submerged evidence, as it were-is the countless hours of practice that have gone into the making of the virtuoso performance: the relentless drills, the mastery of technique and form, the solitary concentration that have, literally, altered the anatomical and neurological structures of the master performer. “When we witness extraordinary feats …, we are witnessing the end product of a process measured in years. In Mathew Syed’s book, Bounce, he beautifully sums it all up: It just moves consistently at often a barely discernible speed. (Teach your athletes to do the same!) And, as Abby Wambach put it, “ MAKE FAILURE YOUR FUEL“. There are no overnight successes.Įnjoy the long slow walk to greatness. It blows up all the endless made shots (□) rather than including the misses that preceded it. Social media gives you the highlight reel. We see the success, but not the work that went into it… The unseen hours, necessary failures, setbacks, crises of confidence, the not-now’s (to the countless asks), the loneliness, the late nights and early mornings and, all the wobbling that comes before the walking-much less running. It creates a false impression of what leads to success. You see… the hyper focus on outcomes is one of the biggest failings (or façades) that comes from social media. And yet, this just might be a better visual for sport than the ‘iceberg illusion’. It’s been a fav analogy of mine for years. Mental Models : Finally, what are the beliefs and assumptions that created and shaped the system/triggers that caused this problem?Īddressing the issues that occur below the surface (structures, systems, mental models) will get you closer to discovering the real problem and to identifying long-term, sustainable solutions.We often get mesmerized by someone’s above the surface success and don’t factor in all the below the surface opportunity-costs they paid to achieve that success.Structures & Systems : Then, identify the things, procedures or behaviors that contributed to this event.Patterns & Trends : Then, determine if this event or similar events have happened before? What are the patterns of occurrences? What trends have you seen? Is there a particular situation, environment or role that experiences this problem?.You’ll have better results if you are able to duplicate (recreate) or reenact the steps that led to the discovery of the problem. Events : First, observe and describe what has happened or what is happening.“Problems cannot be solved with the same mind set that created them” ~Albert Einstein The Iceberg Model Your ultimate goal is to identify the root causes, underlying structures and mental models that trigger problematic events. The Iceberg Model is a four-step approach to evaluating a problem. Creating solutions based on a single event may create a temporary fix, but will often result in a repeat of the problem. We are often alerted to a problem by a surface level event or experience. You can apply the same logic to problem-solving. The 90% of the iceberg that exists underwater is what creates the behavior seen by the 10% that exists above the surface. Also, the width of an iceberg is nearly 30% larger than what you can see on the surface. How do you determine “What’s the problem?” We know that approximately 90% of an iceberg is underwater. The solution is evident if you truly understand the problem. The iceberg model is a systems thinking tool that can be used to uncover the patterns, structures, and mental models that trigger problematic events. ![]() Great problem solvers spend more time understanding the problem than they do brainstorming solutions.
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